Your family owns a slice of a European car company that makes a couple of million cars a year. Your name is on the hubcaps, literally, so the way your family firm does business is as important as its success. What kind of person do you want to run it, to safeguard its future and to make it pre-eminent in an arena where distinctiveness matters?
These questions run through my mind as we walk through PSA’s glassy out-of-town Parisian HQ towards the corner office of 52-year-old Jean-Philippe Imparato, Peugeot’s CEO this past two and a half years. We’ve not met before but his reputation precedes him. Imparato is PSA chief Carlos Tavares’ (and the Peugeot family’s) choice to devise, orchestrate and extend the historic recovery of Peugeot’s carmaking business, a remarkable climb from near-bankruptcy in 2013 to record profits and sales in 2017-18. Everyone who knows him says Imparato is very different from your usual chief executive.
Five minutes in and it’s clear how right they are. Different is the least of it. Even ‘larger than life’ is a grievous understatement. Imparato is tall, imposing and instinctively friendly. He talks loudly, smiles quickly, waves his arms for emphasis in huge, uninhibited gestures and seems positively to enjoy answering questions without the warm-up others need. His feet rest naturally on the coffee table (because it’s comfortable) and he’s a jacket-off man. Start talking Peugeot business and he’s instantly brilliant.