Toyota dealer
“The existing distribution margins and models are undoubtedly not sustainable.”
Car sales

Why Toyota could be next to adopt the agency sales model

Selling cars directly to the customer, rather than through a dealer, may soon extend to mainstream manufacturers

27 June 2023
Why Toyota could be next to adopt the agency sales model
Car sales

Mercedes' agency switch means 'more profit from fewer sales'

German brand's UK boss tells Autocar it is no longer chasing volumes and the new model is about "upping the value of sales"

23 June 2023
Mercedes' agency switch means 'more profit from fewer sales'
Lexus LBX atmospheres range 2024
New Lexus LBX won't offer traditional trim levels but 'atmospheres' pitched on an equal footing
Car sales

Lexus rethinks retail approach but shuns agency model

New approach to trim levels and customisation put the customer first; agency model not currently in plans

7 June 2023
Lexus rethinks retail approach but shuns agency model
land rover dealership mayfair
Push upmarket will foster a less pressured buying experience for JLR customers
Car sales

JLR agency shift brings "warmer, more relaxed" dealer experience

Buying a Jaguar or Land Rover will be "more conversational" as brands divert from volume push

2 June 2023
JLR agency shift brings "warmer, more relaxed" dealer experience
dealership jaguar forcourt sales2223z
Are the days of wanting a car, rather than needing one, coming to an end?
Car sales

Cars seen as the same as "white goods" as brand loyalty in UK drops

Heycar CEO Karen Hilton said cars are now mainly being purchased because customers “need one”

1 June 2023
Cars seen as the same as "white goods" as brand loyalty in UK drops
Honda eNy1 with Rebecca Adamson portrait
Rebecca Adamson said Honda will "absolutely" meet the UK's 22% EV target in 2024
Car sales

Honda UK boss: why lower volumes are key to brand's future

Japanese firm's UK boss bullish about future market position despite shunning traditional corporate mandate

31 May 2023
Honda UK boss: why lower volumes are key to brand's future
Land Rover Defender 75th Shanghai 2023
JLR's average sale price in China was £101,000 in 2022, boosted by import models like the Land Rover Defender
Car sales

Why Jaguar Land Rover faces a manufacturing dilemma in China

JLR suffers low volumes and prices for its locally-built cars while imports generate £101,000 each

23 May 2023
Why Jaguar Land Rover faces a manufacturing dilemma in China
Mercedes Benz showroom
Mercedes' gross profit in the first quarter increased by £1.2 billion compared with the same period last year
Car sales

Switch to agency model raises Mercedes’ average sale price

Mercedes-Benz adopted direct-to-customer 'agency' sales model in the UK in January

10 May 2023
Switch to agency model raises Mercedes’ average sale price
Online Reputation is the key to the future of automotive retail
Correctly managing your online Reputation can boost sales by 10%
Car sales

Expert view: why online reputation is key to the future of automotive retail

Whether agency or franchised, online customer experience is king. Here’s why

9 May 2023
Expert view: why online reputation is key to the future of automotive retail
On-demand webinar
Is the used car bubble on course to burst? Watch to find out...
Car sales

On-demand webinar: The challenges facing the used car market (and how to conquer them)

Watch this on-demand webinar to hear our expert guests explore the future of the used car landscape

5 May 2023
On-demand webinar: The challenges facing the used car market (and how to conquer them)

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