Volkswagen of America has admitted to being “a little bit surprised” by how many owners of cars affected by the 2.0 TDI defeat device scandal intend to have their cars fixed rather than ask the company to buy them back.
As part of a resolution agreed with the US legislators and approved last month, Volkswagen of America is offering approximately 475,000 affected customers a raft of compensation options including vehicle buybacks, lease terminations, emissions modifications and cash payments.
Owners are currently in process of submitting claims for their affected cars to Volkswagen. If all owners participate and choose either a buyback or lease termination, the cost of the resolution will set Volkswagen back more than $10bn (approximately £8bn).
According to Volkswagen of America boss Hinrich J. Woebcken, it seems that many owners are content to keep their cars. Speaking at the Los Angeles motor show, he said: “We have just passed 370,000 customers registering for the process. Uploading of their documents is the next step, so it is a little bit early to make solid predictions on this.