Currently reading: Nissan Juke named Britain's least reliable new car

Annual owner survey finds three in five who suffered faults with their Juke had to pay more than £1500 for repairs

The pure-petrol Nissan Juke has been judged to be the least reliable car in the UK, with owners reporting huge repair bills.

That is according to Autocar sibling publication What Car?'s 2025 Reliability Survey, which revealed that 24% of petrol Juke owners reported a fault. That gave it the lowest score of all models in the survey.

The survey, which received 32,493 responses from owners of cars aged up to five years old, also found that three in five petrol Juke drivers who suffered a fault were charged more than £1500 for remedial work. It also found that 64% of those who reported a fault with the model had to wait more than a week for a repair.

A Nissan spokesperson told Autocar: “We are pleased to see that Qashqai, X-Trail and Leaf all performed well in their classes, with a 95% or higher reliability score, and all were in the top 25% of most reliable cars overall.

"The Juke result is disappointing, as it differs from our customer data and from other independent sources, and we are discussing this with What Car?.

“Nissan is fully committed to the highest standards of quality and reliability in its vehicles and always values fair and constructive customer feedback.”

The Juke was followed by the new Volkswagen Tiguan, with which 81% of owners reported an issue. Just over two in five of those said repairs took more than a week – although, in all cases, VW covered the cost of repairs. 

Just over half of previous-generation Kia Sportage owners reported problems, with more than 20% of issues being related to the powertrain. Almost half were with a garage for more than a week, although all repairs were covered by Kia.

Meanwhile, the current Hyundai i10, current Hyundai Santa Fe and Toyota GR Yaris all earned perfect scores for zero owners reporting an issue.

What Car? ranked Honda as the most reliable brand, followed by Mini and Suzuki. Lexus, which held the top spot for seven years until last year, when it was pipped by Mini to first place, fell to eighth, tied with Kia

MG came last for the second year in a row, although its score of 88.9% – determined by the number of issues suffered by owners, how long they had to wait for repairs and how much they had to pay – represented a significant improvement on last year’s 76.9%.

Joining the Chinese brand at the foot of the table were Nissan (89.9%) and Fiat (90.1%). 

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Claire Evans, What Car?’s consumer editor, said: “One in four cars aged up to five years old went wrong, and although most were fixed by the car makers, when they didn’t step up and do this, it left some owners with eye-watering bills." 

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Charlie Martin

Charlie Martin Autocar
Title: Staff Writer

As part of Autocar’s news desk, Charlie plays a key role in the title’s coverage of new car launches and industry events. He’s also a regular contributor to its social media channels, creating content for Instagram, Tiktok, Facebook and Twitter.

Charlie joined Autocar in July 2022 after a nine-month stint as an apprentice with sister publication What Car?, during which he acquired his gold-standard NCTJ diploma with the Press Association.

He is the proud owner of a Mk4 Mazda MX-5 but still feels pangs of guilt over selling his first car, a Fiat Panda 100HP.

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shiftright 2 October 2025

I'm confused. The Juke is the least reliable because 24% of owners reported faults, so what does MG's reliability score of 88.9% mean then?

ewallace1 2 October 2025

The other Nissan models must have pulled the brand average to better than MG.  Similarly, MG maybe had no individual models as poor as the Juke but must have a fairly poor result across the board

sabre 2 October 2025

Nissan low reliability rating brings shame on Japanese manufacturers. Probably due to its being a partner of Renault.

xxxx 2 October 2025

To be honest the Japanese built Mazda CX-60 coming in at 4th most UNreliabliy car isn't a great showing either

imeanreally 2 October 2025

Made in Sunderland. Which is where Nissan's most poorly scoring cars are all made.Apart from the MINI cars produced here have a long history of performing badly in these surveys.

xxxx 2 October 2025
imeanreally wrote:

Made in Sunderland. Which is where Nissan's most poorly scoring cars are all made.Apart from the MINI cars produced here have a long history of performing badly in these surveys.

Really, they have one in the top ten, the Juke. After that:

The LEAF made in UK, was the 2nd mose reliable EV ahead of BMWs, Renaults, Audi etc.

The new Qashqai, mad in the UK, was 14th out of 33 in the Family SUV list ahead of Mercedes, Volvo, BMW the list goes on.

So other than the Juke, your comment of cars 'Made in Sunderland' performing badly in these surveys is rubbish.

sabre 2 October 2025

...Volkswagen Tiguan, with which 81% of owners reported an issue...

It should be 18%