Revised Phantom gets small tweaks to keep it at the pinnacle of luxury travel

What is it?

“No no,” says Torsten Müller-Ötvös, CEO of Rolls-Royce. I have just made the mistake of likening the Phantom Series II to something else within the motor industry. “It’s not a car,” he insists. “The Phantom is a luxury good. The rival is not another car; it might be jewellery, or a Swiss chalet, but not a car. The Phantom is how [the buyer] rewards themselves for a job well done, or as a gift to themselves.”

It is a car, of course. Torsten knows that, unless – and this seems unlikely – he hasn’t seen the bit on the company stationery that reads ‘Rolls-Royce Motor Cars’. But the point he’s making is a fair one: most of the usual rules don’t apply to Rolls-Royce.

What other car could you leave on sale unchanged, aside from the arrival of new body styles, for nine whole years? It’s testament to the quality of the purity of the original item that the Phantom looks and feels as good as it did at its launch in 2003. 

Better, you could argue. Those looks weren’t everyone’s cup of char a decade ago, but today they’re like smoke-free pubs, or Jack Dee presenting I’m Sorry I Haven’t A Clue: the unfamiliar made familiar to the point of institution.

Some market forces still apply, of course. Rolls-Royce customers apparently didn’t rate the decade-old satellite navigation system, which is understandable. And the Phantom saloon’s sales curve has threatened to follow a traditional market trend: an early peak, gradually tailing back. It has been offset, however, by the growing supply of exceptionally wealthy people, which is increasing by around 10 per cent a year.

What's it like?

Nonetheless, 2012 is makeover time. The biggest visual difference is at the front. A Series I Phantom had round main lights, but the Series II gets two rectangular light arrays, consisting entirely of LEDs. There are two new alloy wheel options, minor brightwork changes to the side, and a new rear bumper that gives a neat bum lift. Unseen is the swapping of the old six-speed auto for an eight-speed unit, which promises smoother shifts and a 10 per cent improvement in fuel economy.

And that’s it. There’s the same hand-welded aluminium chassis, the same five-coat-minimum paint finish with hand sanding between coats, and the same five-hour polish at the end. And if you want coach stripes, they’re still applied by hand with a squirrel-and-ox-hair brush.

Inside, then. Previously there were five cushioned panels on each seat back; now there are three (it’s more contemporary). The dash is a touch flatter (likewise). There’s that sat-nav and communications upgrade (praise be). But customers primarily said: by all means give it a tweak, but for heaven’s sake don’t spoil it.

So Rolls hasn’t. If you like your back seats, you’ll be pleased to hear that there are few better than those in our test Extended Wheelbase (EWB) Phantom. Spacious, comfortable, but straightforward – as standard they’re heated but not cooled, with no particular range of adjustment. They just work properly in the first place.

Most Phantom owners, though, prefer to be behind the wheel. “It’s a driver’s car,” says Müller-Ötvös. “At least in Europe, and America, most Phantoms are driven by the owner. They might get a chauffeur for a trip to the opera or sometimes to dinner, but even the saloon is driven. And of course, the Coupé and the Drophead Coupé are driver’s cars.”

Back to top

To that end, Rolls has introduced a Driver’s Pack. Don’t fret, though. 
It incorporates braces front and rear to stiffen the shell a touch, the steering wheel has a thicker diameter and the brakes have more feel, but there’s still ride comfort to spare. I’d expect a strong take-up.

It wasn’t fitted to the EWB we drove. Its vastness lends those in the rear a distinct advantage over Smithers up front, whose job it is to navigate 6.1m of beast around the streets (new exterior cameras give a distinct advantage in this respect).

Even so, there’s genuine pleasure to be had behind the wheel of any variant of Phantom SII. The steering is oily smooth, control weights deftly judged and the drivetrain without peer. The new auto makes shifts almost imperceptibly, while the naturally aspirated 6.75-litre V12 remains one of the smoothest, most turbine-like engines in production.

There’s the odd body shimmy that suggests the EWB isn’t as stiffly shelled as its shorter-wheelbase sibling, but that’s natural and forgivable. If you want the outright expression of Phantom as driver’s car, look to the stiffest, the Coupé. 

All are as fast as they are smooth. Even in EWB form the Phantom will hit 60mph in 5.8sec, a peculiar experience in a production car whose ride quality and insulation from surroundings are still without equal.

Should I buy one?

The Phantom is desperately rare in the motor industry. Cars are different from Swiss chalets or jewellery because of their inordinate development costs. They cost fortunes to engineer properly, and when their low volume means development costs are capped, there’s a real risk that they feel inferior to higher-volume, lower-priced alternatives. (Plenty of high-end sports cars are worse than a Porsche 911 Carrera, for example.) Only cars like the Phantom and Bugatti Veyron avoid this, by being so right, so unrivalled, in the first place. 

And so, with very few tweaks, the Phantom retains its unique position as a car that is beyond transport, and is theatre, event and heirloom. It is the best made better. Put simply, no alternative comes close.

Back to top

Rolls-Royce Phantom Series II EWB

Price: £357,850; 0-60mph: 5.8sec; Top speed: 149mph; Economy: 18.9mpg (combined); CO2: 349g/km; Kerb weight: 2670kg; Engine: V12, 6749cc, petrol; Installation: Front, longitudinal, RWD; Power: 453bhp at 5350rpm; Torque: 531lb ft at 3500rpm; Gearbox: 8-spd automatic

Matt Prior

Matt Prior
Title: Editor-at-large

Matt is Autocar’s lead features writer and presenter, is the main face of Autocar’s YouTube channel, presents the My Week In Cars podcast and has written his weekly column, Tester’s Notes, since 2013.

Matt is an automotive engineer who has been writing and talking about cars since 1997. He joined Autocar in 2005 as deputy road test editor, prior to which he was road test editor and world rally editor for Channel 4’s automotive website, 4Car. 

Into all things engineering and automotive from any era, Matt is as comfortable regularly contributing to sibling titles Move Electric and Classic & Sports Car as he is writing for Autocar. He has a racing licence, and some malfunctioning classic cars and motorbikes. 

Join the debate

Add a comment…
mrcliodCi 16 May 2012

The Phantom looks just as

The Phantom looks just as ugly as ever and the gold flying lady of the test car looks awful.

I think the Ghost is a much more agreeable car.

Dirkie 16 May 2012


Its almost the same design than the Phantom Series 1. It just got a new back bumper and ne headlamps... The person who buys the Phantom Series 2 just wanna show he can buy a BRAND NEW ROLLS !

Flash Harry 16 May 2012

RR Phantom

I agree with other here.This is one of those ageless cars that stands out from the crowd,for all the right reasonsNote to self BMW.