Jaguar has been named the best manufacturer in the 2013 JD Power customer satisfaction survey.
The survey of 16,000 car owners in the UK covers 116 models that are between a year and three years old. Owners rank their vehicles on 66 criteria, which are grouped to deliver an overall score. Points are accumulated for good reliability, performance, service and running costs.
Jaguar's victory came off the back of the Jaguar XF, which finished third overall in the entire survey, as owners rated it as "excellent" in every area. In particular they praised reliability, dealership service and servicing and repair work.
In the manufacturer standings, Jaguar headed Lexus and Honda. Lexus scored highly for dealer service and reliability across its range, with the fourth placed overall Lexus RX topping its results, as well as winning the best large SUV award.
The Honda Jazz finished in sixth overall and as top-placed Honda model. The XF was only beaten by two models from Skoda, the Superb and the Yeti, with the Czech manufacturer finishing fourth overall in the manufacturer rankings.