An Audi Q7 e-tron right-hand drive conversion issue has left British buyers waiting for their cars months after expected delivery dates.
Several prospective owners have contacted Autocar claiming to be unaware of when their car will arrive, despite having received notification that it had been built and shipped to Britain up to four months ago.
One disgruntled reader said: “My car’s been on order since June and was due for delivery in mid September. I can't even get a copy of the order.”
Another reader explained how their car was confirmed as built and released by the factory for shipping in August, but was then “put on hold” along with 34 other Q7 e-trons.
“That was nearly two months ago,” they said. “I have been in touch with the dealer regularly, but there is apparently no information coming from the factory as to why all these vehicles are on hold.”
The readers said they had received courtesy cars free of charge, but that they were yet to be told why their Q7 e-trons had been held back.
Audi has since told Autocar that the delivery delay has been caused by a supply issue for modified components that are specific to right-hand drive Q7 e-trons.
“Regrettably this has disrupted the ordering and delivery processes for the car,” said a spokesman. “We are doing everything we can to get these processes back on track and will be writing to affected customers very soon to confirm next steps. In the meantime, we offer our sincere apologies for this highly irregular interruption to supply.”
The Q7 e-tron is a hybrid model that uses a 3.0 TDI V6 engine mated to an electric motor. Order books opened back in July with prices for the all-wheel-drive SUV starting at £64,950.
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Ski Kid
cancel the orders and get a better car i.mh.o.
scrap
Diesel hybrids certainly are
Campervan
Please enlighten us.
How about you sharing the information that makes you state "Diesel hybrids certainly ate a joke".
To me they make far more sense than a petrol hybrid. Surely the reason for having a hybrid is to save fuel useage and cut emissions, if so, a diesel makes far more sense than than using a petrol engine with its inherently less efficient engine.
typos1
Spot on, dont forget the
Wonder why they were delayed ? Maybe to rectify another VW Group emissions cheat ?
Citytiger
Campervan wrote:
Diesel engines may well be more efficient than petrol, especially possibly as a hybrid, but the problem is, lost of places are planning on banning diesel engines because of emissions, and lets be totally honest, the official emissions of virtually every car on sale are a joke, hence the reason new testing is being devised. I suspect most diesel including hybrids one will fail to match the requirements to enter inner cities, so why spend money on a vehicle that may well become very expensive to run or be unusable in the near future, modern petrol engines are becoming very efficient and there is no need for diesels except in commercial use.
Citytiger
Should have bought
Ski Kid
if anything petrol hybrids are worse than diesel
Walking
Already dated
Spanner
Walking wrote:
Walking? That's so November 2016. In December 2016 we sit on our backsides and try and not emit too much CO2 from exertion. I walk virtually through a cloud based avatar. That leaves the pavements free for cyclists.
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