British customers are yet to receive their plug-in hybrid e-trons months after expected arrival dates
Sam Sheehan
20 December 2016

An Audi Q7 e-tron right-hand drive conversion issue has left British buyers waiting for their cars months after expected delivery dates.

Several prospective owners have contacted Autocar claiming to be unaware of when their car will arrive, despite having received notification that it had been built and shipped to Britain up to four months ago.

One disgruntled reader said: “My car’s been on order since June and was due for delivery in mid September. I can't even get a copy of the order.”

Another reader explained how their car was confirmed as built and released by the factory for shipping in August, but was then “put on hold” along with 34 other Q7 e-trons.

“That was nearly two months ago,” they said. “I have been in touch with the dealer regularly, but there is apparently no information coming from the factory as to why all these vehicles are on hold.”

The readers said they had received courtesy cars free of charge, but that they were yet to be told why their Q7 e-trons had been held back.

Audi has since told Autocar that the delivery delay has been caused by a supply issue for modified components that are specific to right-hand drive Q7 e-trons.

“Regrettably this has disrupted the ordering and delivery processes for the car,” said a spokesman. “We are doing everything we can to get these processes back on track and will be writing to affected customers very soon to confirm next steps. In the meantime, we offer our sincere apologies for this highly irregular interruption to supply.”

The Q7 e-tron is a hybrid model that uses a 3.0 TDI V6 engine mated to an electric motor. Order books opened back in July with prices for the all-wheel-drive SUV starting at £64,950.

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Comments
9

20 December 2016
it would be a good get out , just think that these hybrids ar ea waste of money,energy and the figures are so fiddles ,simply a joke the only plus is company car tax is falsely low as the co2 figures are a mockery.

20 December 2016
Diesel hybrids certainly are a joke.

20 December 2016
scrap wrote:

Diesel hybrids certainly are a joke.

How about you sharing the information that makes you state "Diesel hybrids certainly ate a joke".
To me they make far more sense than a petrol hybrid. Surely the reason for having a hybrid is to save fuel useage and cut emissions, if so, a diesel makes far more sense than than using a petrol engine with its inherently less efficient engine.

20 December 2016
Spot on, dont forget the lower CO2 emissions too (before anyone goes on about it, the engine comes with a DPF and a NOx cat so particulates and NOx are not an issue). Cant understand why anyone even bothered with petrol hybrids in the first place.

Wonder why they were delayed ? Maybe to rectify another VW Group emissions cheat ?

20 December 2016
Campervan wrote:
scrap wrote:

Diesel hybrids certainly are a joke.

How about you sharing the information that makes you state "Diesel hybrids certainly ate a joke".
To me they make far more sense than a petrol hybrid. Surely the reason for having a hybrid is to save fuel useage and cut emissions, if so, a diesel makes far more sense than than using a petrol engine with its inherently less efficient engine.

Diesel engines may well be more efficient than petrol, especially possibly as a hybrid, but the problem is, lost of places are planning on banning diesel engines because of emissions, and lets be totally honest, the official emissions of virtually every car on sale are a joke, hence the reason new testing is being devised. I suspect most diesel including hybrids one will fail to match the requirements to enter inner cities, so why spend money on a vehicle that may well become very expensive to run or be unusable in the near future, modern petrol engines are becoming very efficient and there is no need for diesels except in commercial use.

20 December 2016
an XC90 T8.

20 December 2016
not much to choose from but save the cash and have large diesel or petrol if you do not mind the fuel bills.these hybrids are a waste of space,not very efficient and exist because of tax benefits to the company car user. Electic only will have a future when the price is right and worry of battery replacement costing say £10k after a few years is not fact, hopefully.

20 December 2016
They will be out dated by the time they arrive!! Physical travel is so 2016. 2017 why travel further than you can walk? For £65K you can get some serious virtual technology, start thinking out of the body. Keep the roads clear for Amazon and Yodel.

20 December 2016
Walking wrote:

They will be out dated by the time they arrive!! Physical travel is so 2016. 2017 why travel further than you can walk? For £65K you can get some serious virtual technology, start thinking out of the body. Keep the roads clear for Amazon and Yodel.

Walking? That's so November 2016. In December 2016 we sit on our backsides and try and not emit too much CO2 from exertion. I walk virtually through a cloud based avatar. That leaves the pavements free for cyclists.

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