Currently reading: Volkswagen ready to take European owners to court over compensation claims
Owners who claim that Volkswagen's engine fixes have negatively affected their cars will have to face the company in court, boss Matthias Müller says
Jim Holder
News
1 min read
14 March 2017

Volkswagen is preparing to face down dieselgate lawsuits, with CEO Matthias Müller saying the company is 'relaxed' about the threat from European car owners trying to claim that the approved fixes have negatively affected their vehicles.

Volkswagen expects to have software and hardware fixes fitted to the illegal 11 million cars outside of the US by this autumn. All of the fixes were pre-approved by the KBA, Germany’s national motoring authority, and are certified as returning the cars to their homologated economy and emissions standards.

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In addition, Volkswagen says it has closely monitored resale values of affected cars and that its research, along with that of independent residual value companies, proves that no owners have suffered a material loss as a result of the scandal.

“As regards lawsuits, we can only repeat that our updates are okay,” said Müller. “We have done thousands of measurements in conjunction with the KBA which show that our solutions do not affect cars negatively in any way.

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“If people think they know better then let them try to prove it and we will discuss that intensely in court. But I have to say we are relaxed about it.”

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Revenge of the Prius 15 March 2017

the real victims

The real victims are not the owners but the people inhaling their exhaust.
torovich 15 March 2017

A message to Mr Muller

"As regards lawsuits, we can only repeat that our updates are okay,” said Müller. “We have done thousands of measurements in conjunction with the KBA which show that our solutions do not affect cars negatively in any way. “If people think they know better then let them try to prove it and we will discuss that intensely in court. But I have to say we are relaxed about it.” Sorry, you added software to manipulate emissions tests for a reason. You say you don't know why you fitted the software, but you are removing anyway as some sort of favour to us all. You say you have done tests on a laboritory which prove removing the software makes no difference. But you haven't done any tests in the real world, which is where your customers see the difference. Most if not all other manufacturers say that defeat devices are there to protect the engine from damage. But you say you can remove the defeat device without damaging the engine. You are the one that wants to fit the software to our vrhicles. It's not up to us to prove that it will damage performance and the engine. It's up to you to prove that it won't. If you can't prove that in the real world, we don't want it. Take it off please. Thanks
torovich 15 March 2017

A message to Mr Muller

"As regards lawsuits, we can only repeat that our updates are okay,” said Müller. “We have done thousands of measurements in conjunction with the KBA which show that our solutions do not affect cars negatively in any way. “If people think they know better then let them try to prove it and we will discuss that intensely in court. But I have to say we are relaxed about it.” Sorry, you added software to manipulate emissions tests for a reason. You say you don't know why you fitted the software, but you are removing anyway as some sort of favour to us all. You say you have done tests on a laboritory which prove removing the software makes no difference. But you haven't done any tests in the real world, which is where your customers see the difference. Most if not all other manufacturers say that defeat devices are there to protect the engine from damage. But you say you can remove the defeat device without damaging the engine. You are the one that wants to fit the software to our vrhicles. It's not up to us to prove that it will damage performance and the engine. It's up to you to prove that it won't. If you can't prove that in the real world, we don't want it. Take it off please. Thanks
torovich 15 March 2017

A message to Mr Muller

"As regards lawsuits, we can only repeat that our updates are okay,” said Müller. “We have done thousands of measurements in conjunction with the KBA which show that our solutions do not affect cars negatively in any way. “If people think they know better then let them try to prove it and we will discuss that intensely in court. But I have to say we are relaxed about it.” Sorry, you added software to manipulate emissions tests for a reason. You say you don't know why you fitted the software, but you are removing anyway as some sort of favour to us all. You say you have done tests on a laboritory which prove removing the software makes no difference. But you haven't done any tests in the real world, which is where your customers see the difference. Most if not all other manufacturers say that defeat devices are there to protect the engine from damage. But you say you can remove the defeat device without damaging the engine. You are the one that wants to fit the software to our vrhicles. It's not up to us to prove that it will damage performance and the engine. It's up to you to prove that it won't. If you can't prove that in the real world, we don't want it. Take it off please. Thanks
torovich 15 March 2017

A message to Mr Muller

"As regards lawsuits, we can only repeat that our updates are okay,” said Müller. “We have done thousands of measurements in conjunction with the KBA which show that our solutions do not affect cars negatively in any way. “If people think they know better then let them try to prove it and we will discuss that intensely in court. But I have to say we are relaxed about it.” Sorry, you added software to manipulate emissions tests for a reason. You say you don't know why you fitted the software, but you are removing anyway as some sort of favour to us all. You say you have done tests on a laboritory which prove removing the software makes no difference. But you haven't done any tests in the real world, which is where your customers see the difference. Most if not all other manufacturers say that defeat devices are there to protect the engine from damage. But you say you can remove the defeat device without damaging the engine. You are the one that wants to fit the software to our vrhicles. It's not up to us to prove that it will damage performance and the engine. It's up to you to prove that it won't. If you can't prove that in the real world, we don't want it. Take it off please. Thanks

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