The brand has targeted growing European sales from 75,000 to at least 100,000 cars a year by 2020
Jim Holder
3 August 2018

The consistent family look Lexus has given its model range will help the company achieve its goal of breaking through the 100,000 sales barrier, according to new European boss Pascal Ruch.

At the launch of the new UX compact SUV, Ruch said that Lexus now has a complete range of cars designed in the same style and suggested that the consistency would help broaden its appeal.

“When we started the new era of Lexus – and especially Lexus design – in 2012, every new car became a milestone,” said Ruch. “Now we have a consistent line-up. We now have what we need.”

Lexus LC Limited Edition set for Paris motor show

Ruch has targeted growing European sales from 75,000 to at least 100,000 cars a year by 2020, but stressed that growth couldn’t come at the expense of traditional Lexus selling points such as good service, reliability and quality.

“Quality in everything we do, from dealing with customers to delivering the best ownership experience, is in our DNA,” he said. “Growth must never come at the expense of that. But now customers know what to expect from Lexus. We have a consistent look and we have evolved as a brand.

“If you look at the LF1- Limitless luxury SUV concept [revealed at the Detroit motor show in January], you’ll note that it is an evolution of what we have established today. Our customers like what they see and we are comfortable now with polarising opinion. Now our job is to evolve all our cars in that consistent way.” Talking about the upheaval of introducing the radically different styling in 2012, Ruch said: “What we did was different and necessarily so. We arrived in 1989 as a disruptor brand. We laid foundations in quality and we have now taken that facet and applied it to something different.

Our Verdict

Lexus UX 2018 road test review - hero front

More car-like than most, with quirky styling and a hybrid powertrain that sets it apart from rivals such as the Volvo XC40

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“Lexus has always pioneered, from the first luxury SUV, to the first hybrid premium car, to the grille in 2012 and more – we keep making new stories.”

Asked if Lexus needed to do more to promote its pioneering successes, Ruch added: “Maybe we could do more, but what’s more important to me is that our customers understand it; that can be the only reason why we keep finishing in the top slot of customer surveys. There are no better accolades and advocates to have.”

Read more 

Lexus LC Limited Edition set for Paris motor show

Lexus UX crossover revealed 

Lexus LC500 review 

Lexus IS review

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Comments
8

3 August 2018

It's a shame that this "design revolution" is totally hideous. Some of the early Lexus models were very well-resolved, if not particularly inspired designs. This pinched-in "spindle grille" looks absurd, and it appears I'm not the only one to think so.

3 August 2018

I admire the love it, hate it looks of Lexus. Perhaps because i do think many of them work very well. So much better than dull or inoffensive styling, which some of the alternative go in for. And no one can object to Lexus build quality. But why do we get such a reduced model range? Most models have one engine, and one gearbox choice. If CVT isnt your thing, you might as well forget Lexus

3 August 2018

Lexus has got consistency in its look - consistently ugly. Such a shame that a company producing very reliable cars dresses them in such ugly bodies.

3 August 2018

Lexus (and Toyota's) styling at its best is taut, muscular, and full of visual tension. But this UX does not represent Lexus styling at its best.

3 August 2018

When will Lexus stop pandering to the US with great ugly grills on the front of their cars. Big, brash and bling does not mean class. I have a large Toyota and would consider a new Lexus, but never in a month of sundays with the current family grill on the front. They could at least change the grill for the UK and European markets.

3 August 2018

...nothing to add to this comment board

3 August 2018

Well I think the design emphasises what high class vehicles they are. For me reliability is the priority.

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