Volkswagen has confirmed that it will not be offering compensation to disgruntled European customers, despite ongoing pressure from the European Union.
Just last week, EU industry commissioner Elzbieta Bienkowska wrote to VW CEO Matthias Mueller demanding owners of affected vehicles should be compensated.
VW responded in a statement on Thursday, saying: "We are concentrating in Europe on the repair and service process. The situation in the USA and Canada is not automatically comparable with other markets in the world, therefore this action cannot simply be rolled out in other markets".
The European Commission has already said that it believes Bienkowska's requests are justified, stating: "She repeated her clear view that EU consumers should be treated in the same way as US customers. Mr Mueller agreed to come back to the Commissioner on the points discussed."
Earlier this month, UK boss Paul Willis faced similar pressure from British MPs when he appeared before the Environment, Food and Rural Affairs Committee. He refuted claims that VW UK should offer payouts to customers of affected vehicles, arguing that it wasn't necessary because unlike in the US, "we have a solution here".
In a statement made on the committee's website, Louise Ellman MP highlighted VW's contrasting statements in the US and Europe, stating: "Volkswagen is disputing that the software installed in affected vehicles constitutes a defeat device in the EU, despite conceding that the same software constitutes a defeat device in the United States. The German motoring authority, the KBA, has declared that in its legal opinion Volkswagen did use a defeat device to pass type approval emissions tests in Europe."