Love ’em or hate ’em (and that may be shaped largely by your view of Elon Musk), Tesla electric cars are a common sight on the roads these days.
And with a facelifted Tesla Model Y currently being rolled out and some catching up to do in the sales charts, Tesla recently invited potential customers to visit its showrooms to try some of its models.
I must once have recorded my details with my local Tesla dealer because I too received an invitation. It sounded like a good opportunity to go undercover to see how the company sells cars and meet both those pondering their first EV and seasoned drivers thinking of switching brands.
EVs made up 19.6% of car sales last year, according to the SMMT. That figure was up a fifth on 2023 but still short of the 22% demanded by the zero-emissions vehicle mandate.
Through 2024, Tesla’s year-to-date market share dipped too, but by the end of the year, its overall market share was just about up (by 1.54%) – and the Model Y was the UK’s fifth-most-popular car.
Anyway, invitation in hand, a few months back I duly turned up at Tesla Guildford ready to play the clueless punter. A sales advisor quickly earned my attention with a Morrisons cake and a Nespresso coffee before matching me to a new, long-range Model 3.
On personal contract hire with maintenance and an annual mileage cap of 10,000 miles, it would, he said, cost me £374 per month over three years with a 12-month (£4488) down payment.
Too much? There was the standard-range car for £324 per month instead, but few were available. “It’s almost sold out, with fresh supplies not arriving for a few months,” he told me. “The deal may have changed by then, too. Take a long-range Model 3 for a test drive and think it over.”
After a turn around the block and back at the showroom, my first conversation was with a chap considering a Model 3. His company car, a Volkswagen Passat GTE estate, is about to be returned, and he thought he’d go electric to save tax.
“I’ve driven a BYD Seal but it felt too Chinese and had more conventional instruments than the Tesla,” he said. “If you’re going to have an EV, it has to be a Tesla for its quality, performance and charging network.”
Next back at the showroom is the test driver of a Model Y.
“I run an Audi Q4 E-tron as a company car,” he said. “It’s great, but it causes me range and charger anxiety. Service station charge points are often so busy that I’m forced to wait ages. Also, sometimes when I’ve gone to use a Tesla Supercharger, it’s an older generation that won’t charge my car.
