Four of the top 10 most satisfying cars are built in Britain according to the JD Power/What Car? 2006 customer satisfaction survey released today.
The British-built Honda Civic, Toyota Avensis, Toyota Corolla and Jaguar S-type all rank within the top 10 models in the study, while Mini and Jaguar rank within the top 10 brands.
‘Despite the recent, well-documented problems faced by the UK car manufacturing industry, Britain continues to build great cars,’ said David Motton, editor of our sister magazine What Car?.
Lexus tops the brand rankings for the sixth consecutive year with a customer satisfaction score of 873 points out of 1000. With a 25-point increase from the 2005 study, Lexus also gets the award for the most improved brand in 2006. Although Alfa Romeo has increased by 32 points, only cars that score above average in the study are considered.
Lexus also builds the highest-ranking model in the study – the IS (868 points)- which is followed closely by one of Autocar’s favourite superminis, the Honda Jazz, at 861 points. Perhaps surprisingly, the Suzuki Liana (856) ranks third overall.
For more information, see the August issue of What Car?, on sale this Thursday.
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