Tesla boss Elon Musk has announced that the company has built its own car transporter trailers amid its difficulty in delivering the Model 3.
Musk previously tweeted that the brand is in “delivery logistics hell” amid complaints of delayed deliveries from customers awaiting their Model 3s, and took to the social media site again to explain that the company was "running into an extreme shortage of car carrier trailers".
Apologies, we’re upgrading our logistics system, but running into an extreme shortage of car carrier trailers. Started building our own car carriers this weekend to alleviate load.
— Elon Musk (@elonmusk) September 24, 2018
To quell the problem as the end of the third quarter approaches, the company is upgrading its logistics system, including the construction of its own carrier trailers.
The Tesla CEO has also in the past tweeted that the company was in “production hell” when it encountered bottlenecks in the production process of the Model 3, although these problems have been quelled, with Tesla reporting targets for Model 3 production being hit.
Sorry, we’ve gone from production hell to delivery logistics hell, but this problem is far more tractable. We’re making rapid progress. Should be solved shortly.
— Elon Musk (@elonmusk) September 17, 2018
Musk previously alerted customers on Twitter to the risk of delayed deliveries with the increased volumes requiring delivery in the US; he seemed to upgrade this to “delivery logistics hell” when responding to a customer’s concerns.
Unlike the production problems, however, Musk claims that the delivery issues “should be solved shortly”, and that the company is “making rapid progress” in overcoming the problem, but hasn’t put this latter claim into numbers.
Due to a large increase in vehicle delivery volume in North America, Tesla customers may experience longer response times. Resolving this is our top priority.
— Elon Musk (@elonmusk) September 12, 2018
The brand delivered 18,449 Model 3s during the second quarter of the year, up from 8182 across the first three months of 2018. A target of 5000 cars per week was reached at the end of the second quarter, with a temporary production line in place and increased pressure on the Fremont factory workers.
Musk also decided to streamline the production process recently with tweaks to the paint availability of the Model 3, with black and silver now only available at a premium, to push customers towards a narrower selection of paint shades. Responding to a customer query, Musk clarified that this would not affect availability in the brand’s repair centres.
Moving 2 of 7 Tesla colors off menu on Wednesday to simplify manufacturing. Obsidian Black & Metallic Silver will still be available as special request, but at higher price.