A new online portal has been developed to help motorists more easily appeal against unfair parking fines, as well as Dartford charges and bus lane offences.
The system, developed by the Traffic Penalty Tribunal (TPT) in conjunction with resolver.co.uk, is set to be rolled out to all councils by the end of this year and is said to make the claims process an easier and quicker one. It is expected that cases will be decided within days, as opposed to weeks.
Currently, just 0.5% of people appeal unfair fines through the TPT, with around 50% of those resulting in the fine being quashed.
Penalty Charge Notice appeals will be able to be made using smartphones, tablets, laptops and PCs for issues relating to parking and bus lane non-compliance (outside London), as well as Dartford Crossing charges and Durham congestion charge; in the past appeals had to be done on paper and posted.
Videos and photographic evidence can also be uploaded through the online portal.