A recent and not insignificant event had pretty much passed me by. In the days before the interweb, there might have been a public service information film about it, in which George Cole would tell you what was going on.
I’m talking about the Consumer Rights Act 2015, which gives you greater powers to reject something you bought if it turns out to be faulty.
Oddly enough, under the new law, which came into force on 1 October, I took something - a V8-engined BMW X5 - back to where I bought it on the quite reasonable grounds that it had been rather misdescribed. I had warned the seller, who was trade, that if there was an issue, it was coming straight back.
After a bit of a faff over the phone for a week, I successfully returned it, and even got a refund on the tax. I think it was boneheaded persistence rather than anything else, but as I always tell everyone, it is important not to get fobbed off. So at least this new law should stop some fobbing. What, though, is the legal position?
Essentially, for the first time, a specific period of 30 days has been set during which you can reject a car and get a full refund - but you will have to prove that it is not of sufficient quality, not fit for purpose or not as described.