Is the Jaguar I-Pace reliable?
And as always with JLR products, the spectre of unreliability looms large. Despite promises of improved quality, its products consistently finish near the bottom of reliability surveys.
Reliabilty is always hard to judge, but when we tested the car in 2023, it suffered an air suspension fault that made the ride even more unyielding than normal. There was a rattle coming from one of the A-pillars as well.
Battery: Be wary of 2019-model-year cars fitted with LG Energy Solution batteries: these can overheat and potentially catch fire. Around 264 are subject to a recall, and JLR has offered affected owners to either replace the battery or buy the car back. Check if there’s an outstanding recall on the car before you make a purchase.
Charging: Make sure the charging port opens and the cable locks onto the car when you plug it in to charge. The flap can sometimes fail to open, and a sticky port actuator pin means the cable might either fail to lock in or refuse to pull out.
Software: Out-of-date software can cause various issues, such as the charging port not opening, battery management failures, random warning lights and infotainment system glitches.
Interior: Look out for water ingress in the passenger footwell and in the frunk, typically caused by a broken windscreen or door seal. Tepid air-con could mean the compressor pipes are leaking. It’s a known fault but can cost around £1500 to replace.
Body: Check that the electric door handles retract fully when you unlock the car. A new door handle is often the best solution; they can be replaced under warranty.
