Mon
Feb 25 2008

Audi's lost quality

Hilton Holloway

15 years ago I didn't know much about driving, but I did know about perceived and production quality. And I loved Audis.

OK, the average Audi 80 handled like it had 300lbs of lead in the front bumper. But just feel the door handle, listen to the sound of the door shut, and push those dash switches.

Of course the Audi quality standards were much copied during the late 1990s, especially when Ferdinand Piech (who had driven the standards up as Audi boss) took over at VW and created cars such as the Golf 4 and Passat.

Indeed, in the late 1980s Audi actually ran ads just detailing the complexity of its beautiful and expensive boot hinge design. And if you appreciated engineering, every time you the boot of an Audi it was impossible to avoid an admiring glance at the way the hinge was packaged into such a small space.

This week I lifted the boot of the new A4. After a lifespan of 22 years (they arrived in 1986 in the 80), the parallelogram hinges are gone, replaced with crude, curved bent tubes.

Worse still, engineers have had to rob space from the boot to enclose these new hinges because otherwise they would crush your luggage as the boot lid is shut.

The death of the Audi boot hinge is a landmark event. It shows that the costs of building cars in Western Europe is getting so high, production and perceived quality may have now passed its peak.

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About Hilton Holloway

Has two product design degrees and used to design mountain bikes. Realised that cars were a lot more interesting in 1990, and has been writing about them ever since.

Comments

Sibbo February 25, 2008 10:26 PM

Ahhh, 'perceived quality'. It is a term that regular readers will notice has gradually crept into otherwise straight-talking Autocar. I have no idea what it means. Have you all been brainwashed by the marketing numpties?

ericheadley February 26, 2008 3:39 AM

But have you looked at the boot of a Lexus ?   This is the problem.  Once you start to cut corners people will start to notice and then what is the point of buying an Audi ( or for that a BMW or Mercedes ) over a Mondeo.  As mainstream cars get better and better it becomes increasingly difficult to justify spending the money for a so called premium badge.

Darth Balls February 26, 2008 9:08 AM

Maybe there's another reason for this perceived change in 'perceived quality' - according to the car mags Audis no longer

"... handled like it had 300lbs of lead in the front bumper..."

Over-engineering makes cars heavier than they need be. Does anyone outside of the staff of car mags actually care whether or not a dash sounds hollow when tapped?

The last time I sat in an Audi it was a S3 and it was dark. the main thing that stuck me was that it felt instantly familiar - because one of our cars is a Skoda Fabia. I'd never buy an Audi because of that (R8 being a possible lotto winning exception).

JJBoxster February 26, 2008 9:06 PM

I for one don't like tinny dashes.. or tinny switchgrear, door handles, glove-boxes, door panels etc etc. I love the over-engineered feel of a BMW or Audi and it's one essential part in the 'marketing mix' of luxury brands.

If 'over-engineering' means heavy weight then is a Lotus Elise 'under-engineered' for being so light?

I don't think the rule holds true but there's certainly something about it and people are prepared to shed out extra for both extra quality and lightweight engineering - which appears a paradox but there you go!

NiallOswald February 26, 2008 9:39 PM

Engineering is all about compromises. If you want quiet and refined, you can't have light. If you want cheap, you can't have well-made. If you want good handling, you can't have ride comfort. Good engineering is about using novel technologies to optimise these compromises.

'Percieved quality' may well be marketing nonsense, but it's symptomatic of the times we live in. It doesn't matter if something is actually well made, or well-engineered so long as it looks and feels like it is. I'd be willing to bet the solid plastic dashboards of yesteryear are more durable than today's 'soft-touch' items, but most people would perceive them as being 'lower quality'.

John Carter February 29, 2008 2:13 PM

This guy clearly hasn't done his research.  The reason the pantographic hinge has now been discontinued is because it was deemed 'unsafe' thanks to new H&S legislation which came about after some Americans allegedly trapped their fingers in them.  Its disappearance owes more to our litigious culture than to any cost cutting on Audi's part.

VelSatis23 March 17, 2008 8:46 AM

I actually don`t really care much about perceived quality. Of course I also notice differences in the way plastic in a car feels like. I owned a Renault Megane 2 and thought the plastics were fine, they looked good in dynamique trim and were also nice to touch. Looked at a new Golf and actually thought the Megane was better. My father owns an Audi A3 and there the plastic also feels like plastic and all the stuff that shines and is smooth scratches easily, so the plastics don´t really make the difference. But after a while, the Renault starts to rattle somewhere, no telling where, those rattles really bug me, it´s the one thing that annoys me most. But my father´s Audi didn´t even make an noise after 3 years and a 150000 km, and the way it felt when drivin, still new, but my Megane after 4 years and 50000 km sort of felt soft and I had the urge to drive it against a wall and get something new, better.

So there is still a lot for companies like Renault to do, if they really want to make their owners happy, otherwise, people will just buy used premium cars for the same price as new Renaults. That´s what i`ll probably do. A used Audi just feels better.

To not ruin Renaults image, there was nothing really wrong with the Megane, but after 4 years, it just showed its age, lets you hear it for the most part. I just hate that, especially since I really take care of my things, I like to keep em looking new as long as possible.

tonydrake March 25, 2008 12:27 PM

100% agree - I had my first BMW in 1990s BMW and was in awe of the boot design - I sighted this as the example of how the BMW/Audi people get car design.

I even DIDN'T buy the current Accord for my wife because of this old fashioned boot, went for the Mazda6 - it made me feel cheap.

These little touches make you feel special, and while these do add cost, aren't we paying more? If the Koreon's get their dynamics together (quality is getting there), then the Euos are in trouble if they can't do these little things. The new A4 WAS on my list, not now.

Quattro369 March 27, 2008 11:53 AM

As they are too busy chasing BMW in the sales race it seems AUDI have forgotten their core strength: Quality.

Just compare the interiors of the new A3/TT/A4 to their previous models. They dont have to USP of RWD so need to be careful that since their quality is no better now then BMW/Merc, people might start migrating...

Quattro is ok but only accounts for less than 1/3 of sales.

The New A4 is bland and predicatable, i saw one in the metal today on the street and were it not for the LED's i would not even have noticed. Whereas the New C-Class in SPORT trim is stunning

nicholasblair March 28, 2008 1:50 PM

I'd just like to say that all this talk of perceived quality drives me up the wall.  I have never felt compelled to feel how soft my dashboard is, I don't care how my switches work as long as they do, or how the boot opens or closes.

Has anyone done the sums to see how much more the fancy dashes weigh over more prosaic materials?  It must be getting significant, now that cabins are larded with soft-feel surfaces.

Incidentally, I am concerned about the trend for incremental design, where new models look almost identical to those they replace, exemplified in the new A4 and new Mini.

jerry99 April 17, 2008 10:51 AM

The perceived quality is obviously a good marketing tool. My concern is how much weight does it add to the cars? A typical moden car is 50% heavier than its 1980s equivalent which means that a significant part of the progress in engine efficiency is wiped out, with both performance and environmental impact.

VW/Audi in particaular once sold the benefit of light weight (out of necessity when their biggest engine was a 2 litre) but now they never mention it. Maybe with the recent moves to smaller capacity turbo engines the manufacturers will have to take this seriously again.

Far Eastern manufacturers now seem to have started keeping weight down and adding perceived quality.

Perhaps road testers need to highlight the weight penalty in terms of handling, performance and economy when complementing manufacturers for their perceived quality, fantastic souind systems and sophisticated air conditioning installations.

happygolucki April 25, 2008 10:10 PM

I've got a 4 month old A8 and the dash twitters away in several places. Not a lot you can do about it - but no question this particular Audi doesnt deliver on the promise. Back to BMW next time

midget May 9, 2008 2:30 PM

perceived quality is just that, perceived and not necessarily genuine in-depth quality.

My mother has an Audi A2, the doors close with the reassuring 'thunk' journalists seem to so appreciate, panel gaps are tight etc, etc, all the  virtues you would expect of a premium brand.

Trouble is, the car is rubbish! Electronics are hopeless with constant warning lights, it's ride is poor, it has suffered numerous faults which are unacceptable given what you pay. Previous later series Mercedes were no better.

If you want actual, real world quality, buy a Subaru, they hold together, drive superbly and are not so bad inside as you might imagine

ThwartedEfforts May 13, 2008 11:19 AM

An Audi with a poor ride you say? Golly, now there's a thing!

minesaseat May 16, 2008 3:46 PM

Well if you like Audi 'quality' and don't like the price - buy a Skoda or Seat.  Most Audi buyers (and other 'premium makes') are only buying the badge, unless you have mega bucks and buy a top spec sports model i.e. S something or other.  May I commend the cute, fun, comfortable, genuine quality, and quick Seat Leon, it sort of reminds me of a Porsche inside and the 200hp version is a lot of fun on a real world budget.

Danr323 June 4, 2008 1:12 PM

I couldnt agree more with this article. I was actually thinking that my much missed Audi 80 is in fact built better than my new company car, a Mercedes C class sport.

The Merc's bonnnet came with only one side catching, so a simple repair was needed on day one. The Audi's bonnet, well, I dont know, it never needed opening...

drivenfromtherearplease August 7, 2008 10:34 PM

Quality for me is in the way the car drives. Would rather the engineers have the biggest budget for the engine / chassis. I supppose this explains my Clio 182 Cup and Alfa GTV in the past - never noticed any problems as was having too much fun. Thing is now though of course their replacements are far too heavy which means less fun and poor chassis dynamics - you then pick up on the other aspects of the car. Boo-hoo. Rear it is then. Unless you have a lite nimble little thing which has the words tinny and cheap never far away, hmmm my wifes old 1.1L Saxo! Cracking! (Quite literally with some of the plastics!!)

In summary please give us more character before "percieved quality" unless you are producing for the worlds taxi market (MB)

Cherrington August 19, 2008 1:48 PM

Perceived quality never meant much to me until recently. I bought a lightly used Fiat Seicento three years ago and despite regular servicing, care and attention, it is possible to feel every one of it's sixty thousand miles and five and a half years now, the suspension, boot, parcel shelf and dash all squeak rattle and groan, time for a replacement

Vectra32 August 29, 2008 9:35 PM

Reducing Quatro and Aluminium Technology to platform sharing and a large marketing budget was bound to catch up with them sometime.

The good news is that Audi's (arrogrant?) policy of reserving their best 'technology' for the premium brands is starting to strangle their bread and butter brands. They MUST do something SOON.

There is nothing fundamentally wrong with Audi's quality. It's just the leap that's missing.

johnhol September 3, 2008 10:00 PM

hmmm .... maybe quality should extend to the use of software to control windows in operating new nine second roof. Audi seem to have a problem they yet  have a solution to. Rushed this to market and this is what you get.   Rear windows never end up in the same position.

Not rest of car seems to be good, although not as robust to the feel of the A4 Cab.

maybe they should hold up there hand about quality and the use of new technology.

spqr September 11, 2008 8:44 PM

minesaseat has hit the nail on the head - Audis are nothing more than tarted up VWs so why pay a premium for a "mass market" car dressed up trying to be a "luxury" brand. Buy the same car with the supposedly less prestigious badge it was almost certainly made in the same factory, the components are the same and when it comes to servicing you'll save a packet at Seat and Skoda just because their spark plugs come without 4 rings on the box. Until Audi stop badge engineering they will always be the "nearly men" of the automotive world, so why both get the new Seat saloon or a Skoda and join the people who know a bargain when they see it.

Greg Barton September 14, 2008 11:04 AM

So if we're all suckers for buying Audi's lets look at the alternatives to my next motor (A4 2.0TDI Sline)

BMW 320d MSport - Nice car, but I've had BMW's for the past six years and fancy a change. Cramped by comparison to the Audi.

Merc C220 CDI Sport - hideously expensive, dreadful dashboard (you want cheap feeling material in a premium brand - take a look at this centre console)

From VW's own stable:

VW Passat - Not bad but heroically dull to look at and drive.

Seat - Don't seem to do an equivalent car - they only make MPV's these days and I want a 4 door saloon.

Skoda Superb - Passat but bigger and duller.

As for the value for money proposition - well yes the Mondeo may be dynamically superior etc but there's a very important thing to remember:

When you leave work late or are face with a long tiring journey and you're completely knobbed off with things, a good premium motor does something no Ford ever will. It makes you feel a little bit special, gives that slight feeling of one-upmanship.

Which is very sad and immature, but at 9pm on a Monday night when you've had a *** day, a car that looks good, the door thunks shut nicely, the seats are comfortable, the interior is welcoming and illuminates beautifully...well the price premium suddenly justifies itself.

(For the record, the 1 series completely fails to deliver this!)

noluddite January 20, 2009 7:23 AM

Hilton, Don't confuse solidity and attractive design with quality. VAG does not produce quality cars. I gave up on VAG years ago after a succession of breakdowns , followed by poor quality service. You'll find true quality in Subaru, Honda, and Mazda.

Tuscan 58 March 12, 2009 12:43 PM

I know it's now a design that will have been signed off seven years ago, but I drive a current shape A8, which I have now done more than 100k miles in. It still feels like it was machined from billet aluminium, does over 30mpg and can drop most cars cross country. All I can say is that they still had their quality more than right when they made that one.

maninoz April 1, 2009 5:59 AM

Perception is reality. That's why so many disagree on what represents quality. I'd spent 8 years driving 2 successive 330ci's and loved them so I considered a 335ci as a replacement. But I was disappointed with what I perceived to be the fall in quality over the previous model. Then I looked at the S5 and was immediately impressed with its beautiful quality and hewn from granite feel, especially the interior. As it's my 1st Audi maybe it isn't as well built as previous generation Audi's but to me it sure is a whole lot better than it's competition. When I got my car I asked my partner for her opinion (she knows nothing about cars) - she said it felt way better than the BMW's and was in a different league altogether. Like I said, maybe it's just a perception, but I've never had such a well built car.        

BollingtonBob May 2, 2009 10:48 PM

Gosh, what a lot of posts !  

My wife bought an Audi Cabrio when they first appeared with a diesel engine, lovely car to look at, truly dreadful seats and ride, but the real disappointments were the lack of reliablity and the dealer's lack of interest once the cheque had been handed over.  The item was a car, its intended purpose quite easily determined, but in use delivery was a long way short of its £34,000 price.  At 20,000 miles it failed its first MoT because of worn suspension, etc, and just out of warranty the 2,000 miles from 20,000 to 22,000 cost just short of £2,000  in service and repairs.... then it was sold !

Quality consists of a blend of a wide range of tangible and non-tangible attributes.  Our Audi was lovely to look at, the perceived quality of surfaces and finishes very high, but most of the other factors which we use to measure quality - reliability, durability, running costs and dealer service were dreadful.. Our overall rating of Audi - nice to look at, but the worst new car experience we have ever spent our cash on.  Of course, Audi's success over the past few years in shifting metal out of ahowrooms has probably resulted in poor after-sales service, but isn't spotting this and rectifying it before it damages the business what senior managers are there for in a business ?  

At least the replacement M-B cabrio has been reliable as a stone wall .... not as well made, superficially, but a  usable car that can be driven and enjoyed for its primary purpose with no worries, unlike the Audi.

HyundaiSmoke May 17, 2009 4:55 AM

Audi is near the bottom of the list on most reliablity rankings here in the States, not as bad as Land Rover which has been dead last for years.

HyundaiSmoke May 17, 2009 4:58 AM

Guys, what is it with European cars looking as if they reak of quality yet they are horribly unreliable?  

The Korean cars in the US are the opposite, low amount of trimmings, but damm are they workhorses and always in the top 10 ten in reliablity here in the States.

k82 June 25, 2009 1:09 PM

Two days ago I was collecting a friend's Audi A4 and I found that the tyre was flat. I (eventually) managed to unpack all of the wheel changing kit and set about removing the wheel. During the process one of the nuts rounded off (they were the hollow alloy type) and the spanner bent! I'll pass on the eurotrash ("thank-you-very-much") and stick with my trusted Mazda...

penny at hunmanby July 8, 2009 10:25 PM

I like a quality interior as much as anyone but this 'perceived quality' business is quite perplexing.Take my 1992 mx-5,To the naked eye the interior has no real quality materials at all,it is a sea of hard,shiny and nasty-looking plastics.The panels are wafer-thin and it all feels rather 'insubstantial'-with non of this quality stuff you mention.And yet i look around me and how many other j-reg cars are around me on the raod with 165k smoke-free engines like mine-hardly any really.It is quite obvious that my car is very well engineered and durable but this 'perceived quality is not in evidence at all,so it seems to me there is more to it than mere clunking doors and high quality grained plastic dashboards.

Mart_J July 10, 2009 2:35 PM

Interior and construction detailing makes you feel happy, whether or not it makes for a better car. I have had an old shape A4 and reliability was not a strong point, nor was the design for fitting things in. My mobile would often get wedged into its cubby-hole or go sliding about all over the place. The dealers too could have done with losing some of their arrogance, they certainly didn't give me confidence that they could fix the myriad of faults. Moved to a 159 which at least proved reliable for the most part. Just taken delivery of my first ever purchase from Stuttgart and mightily impressed so far. Let's hope it lives up to the standards of probably their finest ever saloon, W124.

old spice July 29, 2009 10:36 PM

I could talk about this stuff all day, its my bread and butter. Just a couple of points...

"John Carter February 29, 2008 2:13 PM

This guy clearly hasn't done his research.  The reason the pantographic hinge has now been discontinued is because it was deemed 'unsafe' thanks to new H&S legislation which came about after some Americans allegedly trapped their fingers in them.  Its disappearance owes more to our litigious culture than to any cost cutting on Audi's part."

If that is so, no one told our team about it.

The 4-bar link  requires space in the wet area outboard of the trunk seal. Consumers buy cars on the internet and values like trunk load width might play a part in the decision-making. The bent tubes bemoaned by Hilton are a compromise arrived at because even though they intrude significantly into the trunk, they entitle Audi to publish a wider trunk width value than would be possible if they used a 4-bar link. I don't work for Audi but I've struggled with the same demons...Oh, and

"jerry99 April 17, 2008 10:51 AM

The perceived quality is obviously a good marketing tool. My concern is how much weight does it add to the cars?"

Concerns begone, nothing you'd notice Jerry, look to SAFETY for real weight add-on.

Regarding materials and the hard/soft debate...does anyone remember the old BT (maybe GPO) telephone handsets, pre 1970's. What kind of quality did that hard plastic have?

sicmwrx September 20, 2009 2:31 PM

Ah boot hinges... You will note on the Saab 9-5 that they have also use Goose Neck hinges. Yes there is a problem with reduced boot space by using them, but the main reason from getting away from the parallel link is because one of the companies has pattened them and everyone who uses them needs to pay a licence fee. Cost that would be past onto the customer.

As others have pointed out, there is the issue of perceived quality at work.

Quality is by definition "Fittness for purpose" both systems open and close your boot with a smooth action, both will be quality products.

The other factor in the discussion of which hinge to use is how wide do you want the opening for the boot? Do you put golf clubs in your boot? Well perhaps you would like the widest possible opening, while maintaining the styling intent. In this application the parallel links may not fit. IF you were forced to use them, then perhaps all the golf palyers would complain, about bad percieved quality... hmm?

old spice October 9, 2009 10:38 AM

sicmwrx September 20, 2009 2:31 PM

"...the main reason from getting away from the parallel link is because one of the companies has pattened them and everyone who uses them needs to pay a licence fee. Cost that would be past onto the customer."

Nope. No patent here...trying to patent a 4-bar link would be like trying to patent a nut and bolt!

Ralf S. December 1, 2009 11:57 AM

" .. Quality is by definition "Fittness for purpose" both systems open and close your boot with a smooth action, both will be quality products... "

No it isn't.   Quality is  the degree of excellence of something.  

A dashboard plastic for example can be high or low quality.. but a higher quality one will have a better fit, be better looking, nicer to touch, last longer and retain its better fit and appearance for longer than a lower quality one.  

Quality does not equal weight.. except where weight increases the attributes we define as demonstrating quality.

The Audi hinge.. they're trying to save money.  End of story.

Ralf S.

usedtrucks March 9, 2010 9:03 AM

Well.. Audi is supposed to be a very fantastic and astonished in terms of quality. It simply plays a rebellion role in lavish style. But somehow.. it won't support it any more since many other brands are aggressively looking to be in its position to grab the attention for styling comfort.

www.cheapcarsinusa.net/bmwforsale.php

Danii 123 April 8, 2010 9:13 PM

Audi build quality is impecable and thats that! I would much rather have a decent interior with soft touch materials and the latest of technology than have a good boot lid opening system. And sacrificing one for the other is obsered.  However, I see your point about peak quality. This means up market maufacturers such as BMW and Audi may struggle to make money as they are spending huge amounts on build quality, therefore pushing the price of their cars up to premium prices to make up for the cost injected into the expensive materials. The cars become too expensive and out of reach by the majority of customers.

andykram April 14, 2010 4:29 PM

Went to look at an A3 Cabriolet the other week. £23000 for a used example less than a year old. I thought the interior was shocking. Horribly cheap, nasty and cramped. Wouldn't have paid tuppence for it. Told the salesman this and left.

How they can justify the money for this car I will never ever know!!!!

karim_29 May 5, 2010 5:36 PM

I agree that BMW is expensive, but if I ever can afford to buy it, I would do it. Because it's best choice for a real man. Quite fast, nice interior, best engines,  and BMW does this crazy BITURBO engines, it's very powerful. And price matches quality. Fantastic! Just look at this models here, and try to say, that Audi is able to create such design and such models, which can compete with BMW: wallpapers.ixblogs.com/bmw-desktop-wallpapers.html

jax99 June 4, 2010 10:16 PM

Had to sell my BMW when the recession took hold and later leased an Audi A4 as a cheaper stop gap. The Audi is very poor in comparison. The gearbox (multitronic ) needs replacing, the fuel filler flap has fallen off, the radio changes volume by itself and part of the seat belt has dropped off. The materials of the interior all feel very cheap and tacky and there is nothing on the car that has the same feel about it as a BMW Have only done 7000 miles so far and absolutely hate the thing. Audis used to be of a higher quality than the average car on the road, not now. Marketing hype has fooled people into believing they are superior - it is just a Skoda in a different shell. Last one I will ever waste money on.  

danielcoote July 26, 2010 12:07 PM

My Ma and Pa's Audi A3 (2006) needed a new gearbox @ less than 50k! Apparently not an uncommon problem with all VAG products with manual boxes suffering (bolts shearing in the casing).

BTW people - don't forget the old Nissan's - my 12 year old Primera has only done a ton but feels like it will do another 100k easily (and that's with plenty of punishment from Edinburgh's cobbled roads, speed bumps and pot-holes). After 2001/2002 Renault got involved with Nissan....LOL

D.

Rich boy spanners August 2, 2010 11:09 AM

Considering the way some Audi procucts  (mainly A4) are driven, and the type of people increasingly attracted to them, it's not just the cars that have arguably 'lost quality'. The image has gone to hell too.

John Adam August 3, 2010 9:53 AM

not much have experience about the audi as i have that for only 3 month, while i faced an accident i never tried that again, but i would say it a best convertible car till on date.

www.globalpremiumcars.com/.../26-audi

gordonbrownarse August 13, 2010 4:23 PM

Strange you should mention Audi 80 as I have a 1994 Audi 80 Tdi Avant, I got it about 5 years ago and the quality of its manufacture is superb, I have had new Golfs, a mark 3 gti and a mark 4 gti, they were not close in quality. I blame a lot of it on too many electronics on a modern car , in fact about 25 per cent of the value of a new car is in the electronics , a lot of it is useless unrelaible stuff, ask any renault owner!!

julietA5 August 21, 2010 1:18 PM

I have just bought - well a year ago  - a new Audi A5 Cab 2ltr multitronic.  In the year it has used 18lts of oil over 15 thousand miles - having taken the car into audi on several occassions - audi now say that the A5 can use up to 1/2 ltr per 665 miles and that there is no problem with my car.  Is this other people experience?  I have had 5 audis over a ten year period and probably put less in these as a total.

I have a sneaking suspicion I am being fobbed off - not least of all because I am a woman - or am I just being cynical??

Any feadback from anyone most appreciated

mr darcy November 30, 2010 7:25 PM

What a lot of tosh - the quality continues to be superb.

I have just traded in my 2007 Audi TT 2.0 coupe after 43,000 miles and there was nothing went wrong with it during my ownership - not even a bulb popped.

During the ownership it needed one set of tyres at 33,000, two services and returned 36mpg overall. It didnt even have a rattle and still looked like new.

Moreover at trade in I got 69% of the original cost back which is unheard of.

Needless to say I have bought another and this time have gone for a diesel quatro which is proving awesome in the current weather conditions here on the east coast of Scotland.

Llandudnoboy October 5, 2011 12:26 PM

Hang on a moment.

Last week i visited an Audi dealership to obtain a brochure for the A1 for a friend who forgot to collect one on their visit.

There were two A1 on display and if Audi's quality standards have slipped then their previous models must have been perfection personified.

As we all know the BMW Mini has been a huge success but the quality of both interior and exterior of this A1 Tdi i was sitting in remarkable.

The attention given to the stitching in the seating and dashboard would not have looked out of place in a Bentley and the paint quality was faultless.

If Audi have let their standards slip then ive yet to see it.

The interior plastics of a relatives BMW Mini convertible were shody in comparisson to the A1 and yet you still claim Audi have let their build quality slip.

Not where i'm standing their not.

The Audi A1 is without doubt the best constructed sub £20,000 car i have driven and sat in.

If i was in the market for such a vehicle i cannot envisage any other car  to rival the build quality of that A1.

One felt that if you looked after such a car it would outlast its owner.

hamp January 3, 2012 8:47 PM

Well 4 years on from when this article was written and all seems to be forgiven. Audis are again held up as quality benchmarks, certainly as far as interiors are concerned regardless of what sort of boot hinges they have.  The reason Audis, Mercs, BMWs etc cost more than Fords is simple. They are much better! Your average Ford has a worse interior than my Fridge, will rattle when a couple of weeks old and leak like a sieve within the year. With cars as with most things in life, you get what you pay for.

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