Japanese firm makes extended protection standard from 1 June

Toyota is to make its current five-year warranty offer standard on all of its vehicles from 1 June, the firm has announced.

The longer deal was introduced back in March, as Toyota tried to counter negative publicity over its vehicle recalls. Buyers could choose between three years' free servicing or a five-year warranty. Now the warranty is to be offered as standard on all new Toyotas bought after 1 June.

"Our new five-year warranty is tangible evidence of our commitment to quality and to our customers – both those who are loyal to the brand, and those who are considering switching to Toyota for their next car," said Miguel Fonseca, Toyota GB managing director.

"By taking this major initiative we are giving our customers complete peace of mind. We want to reassure them that, in choosing a Toyota, they are getting the best in quality, reliability and durability."

The five-year warranty is designed to rival those offered by rivals Hyundai (five years) and Kia (seven years). However, Toyota's deal has a 100,000-mile limit, whereas the Korean brands' policies have no stated mileages.

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22

1 June 2010

This is a good thing for Toyota to do, and it wont cost them much. But whilst in general i am in favour of longer warrentys, its no good if prices just go up to cover the extra cost of providing a warrenty. The last 2 new cars i bought that have reached 5 have both cost me about £200 in repairs between 3 and 5 years of age (A Peugeot and a Vauxhall), so there is no reason to think it will cost Toyota much to offer this.

1 June 2010

Does this mean similalry long warranties will soon be offered by Vauxhall, Ford, VW, Renault, BMW, etc?

How much does a long warranty affect purchasing decisions anyway?

1 June 2010

[quote evanstim]How much does a long warranty affect purchasing decisions anyway? [/quote]

It depends on your experience really. We've had so much trouble with two Clio's, including life threatening failures while driving, plus a failed auto'box from Mercedes, that to me the extra peace of mind would be very important. A failed gearbox is easily a four figure knock.

1 June 2010

Long warranties sound good, but buyers often find that the warranty clauses put lots of items into not covered wear and tear. I would pick a car from a manufacturer that has a good recent press on reliability over a 5 or 7 year warranty from one with a history of poor standards.

1 June 2010

[quote crashbangwallop]a history of poor standards.[/quote]

Toyota don't have a history of poor standards. They had a very public recall that was well in excess of any issue. Remeber these accdents happened in the USA where general standards of driving are low and seat belts aren't mandetory.

Ask any used car dealer, toyotas represent some the easiest stock as they don't give problems.

1 June 2010

[quote crashbangwallop] I would pick a car from a manufacturer that has a good recent press on reliability over a 5 or 7 year warranty from one with a history of poor standards.[/quote] That would be Toyota then! ;)

1 June 2010

Actually, Kia do include a 100,000 mile limitation on their 7 year warranty in years 4, 5, 6 and 7. It says so on their website. As far as I can see only Hyundai offers a full five years without any kind of mileage limitation. :-) Still, it's a good move on Toyota's part and I'd like to see a fair few premium manufacturers follow suit, too. How Audi, BMW, Jaguar, Lexus and Mercedes-Benz can get away with only three years is beyond me.

1 June 2010

Good move by Toyota which - despite the well-publicised recent global recall - are very good cars indeed.

I don't think we'll have to wait too long before the European Parliament make 5-year new car warranties mandatory for any manufacturer selling within the EU.

Now there's an idea...

1 June 2010

[quote Dark Isle]How Audi, BMW, Jaguar, Lexus and Mercedes-Benz can get away with only three years is beyond me.
[/quote]

If Toyota offers 5 years warranty i very much expect Lexus to be incluted in that. Given that Lexus is a luxury version of Toyota with Toyota technology

1 June 2010

Its really about time every car manufacturer offers at least a 5 year warranty on there models! as a private buyer i can see why someone would buy a Hyundai or a Kia! worry free motoring for that length of time can only be a good thing!

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