Renault is poised to offer a ‘get you home’ guarantee on its electric vehicles.
The deal will assume a journey was within realistic reach of the Fluence, Zoe or Twizy — but the car has run out of juice because of traffic jams, diversions or inclement weather that forces the use of air-con, lights and wipers.
Renault plans to offer owners a replacement vehicle in such cases — but it’s still debating how many times the customers will be able to call upon the back-up in any given year.
The Twizy is getting three times as many enquiries as the Kangoo and Fluence. Renault still hopes the quadricycle will be eligible for eco rebates in selected European countries.