Currently reading: Switch to agency model raises Mercedes’ average sale price
Mercedes-Benz adopted direct-to-customer 'agency' sales model in the UK in January

Mercedes-Benz’s switch to the direct sales ‘agency’ model in the UK from 1 January has helped increase the average sale price of its cars, said the company.

In the direct sales model, Mercedes assumes responsibility for setting pricing and selling cars, taking over from the dealer. The dealer accepts a fixed fee per sale for acting as Mercedes’ ‘agent’.

“The [switch to] direct sales in the UK went very smoothly,” said Mercedes chief financial officer Harald Wilhelm on the company’s recent earnings call.

To access this content please subscribe

20% annual saving
Regular membership
Automatic renewal
Team membership
Price includes a 20% discount for a team of 5
See all benefits here