As I said to the original eBay article, I think this is a master idea and something I think will really catch on and be a superb success.
Plenty of car places buy cars unseen and insurance companies have underwriters that can value cars; link a budding insurance company with the manufacturer and away you go in terms of the trade ins.
Second you can have sales people that come to you i.e. you can have a caller centre and if you have a little niggle, you arrange with the caller centre and someone comes out to your car, drops you off a loaner and returns your car or fixes on the spot........
Furthermore the over cost is dramatically reduced, the actual service is better as the someone can come to your work etc...thus you would get a much more tailored service at a lower cost.....Long Live King Marketer Bob Lutz!!!...what a great idea.
.....this eBay thing will really work well....you could even have someone come to your house and or the caller centre bring/send you the final views of the car etc....awesome.....a true revolution.....go GM...go King Bob!!.....and a couple of people on here reckoned he was past it.....Rubbish!!...go Bob!!