Well here it mentions that there is excellent build quality but actually i own an IS250 SE Multimedia Automatic and ts not so great! The car is only 2 years old and it rattles and squeeks from everywhere. There are noises coming from the dashboard and steering column that have been given to the dealer several times and they can't fix it because all the do is put some fabric tape inside t. Also if you take it out on a sunny day the back window seems to rattle a lot. Its ashame because the cars look great but just are not up to standard.
I have always driven mercs and beamers but felt that i wanted a change this time and it was the biggest mistake of my life. The extra £3000 for the equivelant 3 series would have seen me happier. I mean this is not what you expect when you spend thirty grand on a car that they say is of hgh quality. Basically in order to give you top notch electronics they give you the worst possible build quality.
Just for note, my car is cherished and hasn't a scratch on it, so its not my driving!
Another thing is that the service is terrible. I went to Lexus Glasgow to get a new battery for the key and the sales people are so rude that they act as if you are stupid. For heavens sake the guy checked my number plate to see is the car was from a lexus dealer. My car has a private plate so has the name of the shop i got the plates made from and the guy couldn't help but make allegations that because the car wasn't from the dealer the battery had gone! He also thought i couldn't lock and unlock the car that i had had for nearly a year and said it was because i was pulling the door handle. Well DUH!How else are you meant to open the door! I had to tell him bought it from that dealership to shut him up.
Well in conclusion i feel the cars are crap because i have heard about the dashboard from other people and i also encourage no one to buy a Lexus ever because at the end of the day its not got the build quality or service of a BMW, Merc or Jag. So I'm selling it next week and going to buy an XF!