Vauxhall is offering a 'lifetime' warranty on all newly registered cars
5 August 2010

Vauxhall has announced that all of its new cars registered from 1 August 2010 will come with a 'lifetime' warranty.

The Vauxhall Lifetime Warranty covers the cost of replacement parts for the first 100,000 miles, but there is no time limit.

Matt Saunders blog: Is Luton’s Lifetime Warranty worth the paper it’s printed on?

Vauxhall expects that this will equate to a lifetime's worth of cover for 90 per cent of its customers.

The comprehensive OEM warranty applies to the first owner of any Vauxhall car from the day of registration and covers all major components, including powertrain, steering system, brake system and electrical equipment.

Car owners will need to have a free annual vehicle inspection at a Vauxhall dealer.

It is not currently transferrable from first owners, but details of how second owners can purchase the warranty are set to be announced soon.

Duncan Aldred, Vauxhall's managing director, said, “We are making a strong statement of confidence in the quality of our products and a clear intent to provide the very best customer service in the UK.”

Vauxhall’s offer comes after a series of manufacturers introduced new incentives.

Following recent recalls, Toyota has introduced a new five-year, 100,000-mile warranty on most new cars and Hyundai offers an unlimited-mileage warranty for five years.

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Comments
46

5 August 2010

Well done Vauxhall!,now i wonder who'll follow?, FORD maybe?

Peter Cavellini.

5 August 2010

Peter,you should say well done to Kia,they are the

ones who started all this.

Vauxhall are only following because they have to.

5 August 2010

[quote Autocar]The Vauxhall Lifetime Warranty covers the cost of replacement parts for the first 100,000 miles, but there is no time limit.
Vauxhall expects that this will equate to a lifetime's worth of cover for 90 per cent of their customers.
The comprehensive OEM warranty applies to the first owner of any Vauxhall car from the day of registration and covers all major components...[/quote]

There is some word trickery going on here I feel. The warranty applies to the first owner, and there's no way in hell that 90% of their cars are driven by a single owner until they fall apart.

They are definitely following the trend started by the Koreans, and through the desire to be "one-up" on them they're throwing the word "lifetime" in there. But in reality, these cars will be sold on after 3-5 years in the vast majority of cases, so the cover they're offering is no better than anyone else's.

5 August 2010

my Vauxhall

5 August 2010

Good on ya Vauxhall!

All the other mainstream brands will have to respond now

5 August 2010

[quote nettingham]

There is some word trickery going on here I feel. The warranty applies to the first owner, and there's no way in hell that 90% of their cars are driven by a single owner until they fall apart.

They are definitely following the trend started by the Koreans, and through the desire to be "one-up" on them they're throwing the word "lifetime" in there. But in reality, these cars will be sold on after 3-5 years in the vast majority of cases, so the cover they're offering is no better than anyone else's.

[/quote]

I agree there, but to be fair, it is the only way you can reduce owner's liability without introducing stringent checks everytime the car is sold on. Most Vauxhalls would have only done 50,000 before this was invalid.

Kia's warranty by the way only covers major parts and is not fully inclusive like this Vauxhall one, it also only lasts for 3 years for most drivers.

  • for the first 3 years, you can drive as many miles as you want and you will still have our full manufacturer’s warranty
  • if you stay under 100,000 miles, our full manufacturer’s warranty is valid for an amazing 7 years – which allows you an average of over 14,000 miles a year
Doesn't this conradict itself though? ie if you cover 110,000 miles in the first 3 years, you invalidate the warranty on the car's 3rd birthday. Admittedly, most Kia drivers won't cover half this in 3 years of ownership, but you will still need it to be serviced by Kia for the full 7 years, and with an inetrmediate service at up to £170, I wonder how many will.

5 August 2010

[quote nettingham]

There is some word trickery going on here I feel. The warranty applies to the first owner, and there's no way in hell that 90% of their cars are driven by a single owner until they fall apart.

They are definitely following the trend started by the Koreans, and through the desire to be "one-up" on them they're throwing the word "lifetime" in there. But in reality, these cars will be sold on after 3-5 years in the vast majority of cases, so the cover they're offering is no better than anyone else's.

[/quote]

My interpritation of this was that 90% of people who buy a new Vauxhall sell it before they get to 100,000 miles so they will have the warrenty the whole time they own the car.

5 August 2010

Opel lost alot of ground as it went through its European restructuring. Bit like Saab. So they need to catch up. They have decent cars- Corsa/Astra/Insignia. Kia's warranty caught the publics eye and they have promoted it heavily. If opel/GM can get in quick they have usurp Kia and do the same before Ford announces its reply. What does this mean for garage service centers. It does mean that you are less likely to drop to an independent if you lose your warranty and if you want to sell it on. It also keeps the buyer coming back to the dealership every year...

5 August 2010

[quote overboost]It does mean that you are less likely to drop to an independent if you lose your warranty and if you want to sell it on.[/quote]

According to the What Car? website owners don't have to use Vauxhall dealers to maintain the warranty.

5 August 2010

[quote Autocar]Vauxhall has announced ‘lifetime’ warranties on all new cars registered from 1 August 2010.

The Vauxhall Lifetime Warranty covers the cost of replacement parts for the first 100,000 miles, but there is no time limit.

Vauxhall expects that this will equate to a lifetime's worth of cover for 90 per cent of their customers. [/quote]

So Vauxhall reckons that 90% of their cars will reach the scrapyard by 100,000 miles? Isn't that a pretty damning indictment?

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